Returns & Exchanges
At Sensors & Modules, we stand behind the precision of our components and offer a 30-day return window for items in their original, unused condition. Whether you have compatibility issues or simply changed your mind, we are committed to making the refund process as seamless as your engineering projects.
Initiate a Request
Log into your account and navigate to the order history section to select the specific sensor or module you wish to return and obtain an RMA number.
Pack with Care
Place the item in its original anti-static packaging and secure it within a sturdy shipping box to prevent damage to delicate pins or circuitry during transit.
Label and Ship
Affix the provided return shipping label to the outside of the package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our technicians verify the component's integrity, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing